Placing an Order

We sell our products through a national network of promotional marketing distributorships that specialize in creativemarketing and custom-imprinted merchandise.

Please submit purchase order (P.O.) and art files in the same email to orders@bagmakersinc.com. Include your P.O. number and company name in the email subject field. Please provide a PDF or JPEG copy (proof) of your design to allowus to confirm the integrity of your electronic submission. We recommend compressing (zipping) your file or folder for transmission efficiency and protection from corruption.

Acknowledgments

BAG MAKERS acknowledges every order in writing. Any changes to an order after receipt must be confirmed in writing and may incur additional charges.

Cancellations

Cancellations must be in writing and are subject to all incurred costs, including materials, set-up, plate, screen, and artwork charges.

Credit Policy

For new accounts, a customer information form must accompany your order. In most instances, it will be necessary for new orders to be pre-paid. Please allow 5 working days for processing and review of credit applications and trade references. Orders will not ship without credit approval or prepayment.

We accept Visa, Mastercard, Discover, and American Express.

Overrun/Underrun Policy

Catalog quantities ship exact. For custom orders, refer our Design Centre information page.

Product Specs

Product dimensions, colors, and other features may vary slightly within acceptable industry standards.

Return Policy

Only unimprinted bags may be returned. BAG MAKERS must be notified within 30 days and a Return Merchandise Authorization number must be assigned by our Problem Assessment Department. A 20% restocking fee applies for unimprinted bags, as well as all original freight and return freight charges.